Our Company
We are the largest beauty retailer that provides one-stop shopping for
prestige, mass and salon products and salon services in the United
States. We focus on providing affordable indulgence to our customers by
combining the product breadth, value and convenience of a beauty
superstore with the distinctive environment and experience of a
specialty retailer. Key aspects of our business include:
One-Stop Shopping
. We offer a unique combination of over 21,000 prestige and mass beauty
products across the categories of cosmetics, fragrance, haircare,
skincare, bath and body products and salon styling tools, as well as
salon haircare products. We also offer a full-service salon in all of
our stores.
Our Value Proposition
. We focus on delivering a compelling value proposition to our
customers. For example, we run frequent promotions and gift
certificates for our mass brands, gift-with-purchase offers and
multi-product gift sets for our prestige brands, and a comprehensive
customer loyalty program.
An Off-Mall Location
. We are conveniently located in high-traffic, off-mall locations, and
our typical store is approximately 10,000 square feet, including a
salon of approximately 950 square feet. As of August 4, 2007, we
operated 211 stores across 26 states.
In addition to these fundamental elements of a beauty
superstore, we strive to offer an uplifting shopping experience through
what we refer to as "The Four E's":
Escape, Education, Entertainment and Esthetics.
Escape
. We strive to offer our customer a timely escape without the
intimidating, commission-oriented and brand-dedicated sales approach
found in most department stores and with a level of service typically
unavailable in drug stores and mass merchandisers.
Education
. We staff our stores with a team of well-trained beauty consultants
and professionally licensed estheticians and stylists whose mission is
to educate, inform and advise our customers regarding their beauty
needs.
Entertainment
. Our catalogs are invitations for our customers to come to ULTA to
play, touch, test, learn and explore. We further enhance the shopping
experience through live demonstrations, customer makeovers and in-store
videos.
Esthetics
. Our store design features sleek, modern lines, wide aisles that make
the store easy to navigate and pleasant lighting to create a luxurious
and welcoming environment.